Customer Service
Welcome to our customer service page. We are pleased to assist you.
Service Hours
Our customer service team will be available during the following hours:
- 9:00 AM to 9:00 PM (GMT+8)
Contact Information
If you have any questions or need assistance, please feel free to contact our customer service team. We will respond as soon as possible.
- WhatsApp: +852 6681 7165 (Preferred contact method, no phone calls)
- Email: [email protected]
Social Media
You can follow us on social media for the latest updates and promotions.
Payment Methods
Our website uses PayPal for payments, which offers various payment options including Visa, MasterCard, UnionPay, American Express, Discover, and PayPal balance. You can choose the payment method that suits you at checkout.
Frequently Asked Questions (FAQ)
Order Issues
Why haven’t I received my order email?
Currently, our website does not support order email notifications. You can check your order information on the orders page.
Security and Privacy Policy
We take your privacy and security seriously. Please refer to our privacy policy for more information.
Terms of Service
Please refer to our terms of service for more information.
Language Selection
Currently, the website automatically switches languages based on the delivery area and does not support manual language switching. We will add manual language switching in future versions.